Frequently Asked Questions

Your rental includes a premium Pedego electric bike, basic safety briefing, and a quick tutorial on the bike’s controls. We also provide route suggestions and a map of nearby wineries and attractions.

No special experience required! If you can ride a regular bicycle, you can easily handle a Pedego e-bike. The electric assistance makes pedaling effortless, and we provide a brief orientation before you start.

You’re welcome to return early if you’re satisfied with your ride! However, the 2-hour rental rate remains the same whether you use the full time or return sooner.

Just bring yourself and a valid ID! We recommend comfortable clothes, sunglasses, and a small bag or backpack for any purchases. Water bottles can be helpful on warm days.

Reservations are highly recommended, especially on weekends and during peak wine country season. Walk-ins are welcome subject to availability.

Customers will receive a full refund or credit with 72 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.

With Pedego’s electric assistance, you can comfortably cover 15-25 miles in 2 hours, depending on your pace and how many stops you make. This is plenty of distance to visit multiple wineries along Tesla Road.

Absolutely! Tesla Road features dedicated bike paths and multi-use trails specifically designed for cyclists. The routes to nearby wineries, parks, trails, open space, Downtown Livermore, Breweries and beyond are well-maintained and bike-friendly.

Bike rental extension is subject to availability and dependent on the amount of bookings for the same day! Let us know if you’d like to extend your rental time, and we can arrange additional hours or upgrade you to our full-day rental option if availability allows.

We offer flexible rescheduling for weather-related cancellations. See more information on our Terms & Conditions page.

You can book your Livermore e-bike rental by clicking on this link, or click on any of the Book Now buttons across our website. In case you have any additional questions before booking, please don’t hesitate to contact us.